Stronger Together: NGA, NASCIO Release Guidance for State and Local Cyber Collaboration

LEXINGTON, Ky., Wednesday, January 15—The National Governors Association (NGA) and the National Association of State Chief Information Officers (NASCIO) today released Stronger Together: State and Local Cybersecurity Collaboration. With a dramatic uptick in ransomware attacks across the country, governors, state chief information officers (CIOs) and state government executives are designing and implementing programs to strengthen local partnerships in cybersecurity. The publication outlines promising programs that states have initiated to enhance collaboration with their local government counterparts for cyber resilience. It also provides high-level recommendations for state officials looking to strengthen partnerships with local government officials on cybersecurity.

“Governors and states are at the forefront of cybersecurity, which is a collective responsibility and one of their most important priorities when it comes to protecting people and systems,” said Jeff McLeod, director of NGA’s Homeland Security & Public Safety team. “We know that effective strategies to prevent and recover from cyberattacks involve all levels of government, including local partners, as well as partners in the private sector.”

“More and more states are adopting a whole-of-state approach,” said Doug Robinson, NASCIO Executive Director.  “State CIOs know that cybersecurity is a team sport and local governments are important to everyone’s shared success.”

The publication can be found on NGA’s website, www.NGA.org, and NASCIO’s website, www.NASCIO.org.

Washington, Utah CIOs Join NASCIO Leadership

LEXINGTON, Ky., Tuesday, December 17—The National Association of State Chief Information Officers (NASCIO) today announced that Washington Chief Information Officer Jim Weaver and Utah Chief Information Officer Michael Hussey have joined its Executive Committee. Weaver and Hussey were appointed by NASCIO President Eric Boyette, CIO and Secretary of the State of North Carolina, to fill vacancies.

Jim Weaver was appointed Director and State CIO for Washington Technology Solutions in December 2018. Jim has over 32 years of experience in the IT industry, most recently serving as the Chief Technology Officer for the Commonwealth of Pennsylvania. Jim is also an active member of the armed forces serving in the Pennsylvania Army National Guard.

Michael Hussey was appointed CIO of Utah in 2015 after serving the state in other capacities since 1995. In 2013 Hussey received the Governor’s Award for Excellence for Outstanding Public Service after being nominated by then Lt. Governor Greg Bell. Hussey attended Brigham Young University and the University of Utah.

Information on NASCIO’s Executive Committee can be found on NASCIO’s website, www.NASCIO.org.

 

Contact
Meredith Ward
Director of Policy and Research
National Association of State Chief Information Officers
859.514.9209

State CIO Priorities for 2020: Cybersecurity Stays at the Top; Innovation Debuts

LEXINGTON, Ky., Wednesday, December 11—The National Association of State Chief Information Officers (NASCIO) today released the State CIO Top 10 for 2020. The Top 10 represents state technology leaders’ top policy and technology priorities for the coming year and reflect voting by 50 state CIOs. Cybersecurity remains the top priority for the seventh year running while innovation and transformation through technology is on the list for the first time. Customer relationship management moved up to number 5 (from number 7 in 2019) and legacy modernization made the list for the first time since 2017.
“It is not surprising that cybersecurity remains number one nor that cloud, optimization and digital government round out the top spots,” said Eric Boyette, NASCIO President and Secretary and Chief Information Officer for the State of North Carolina. “State CIOs are constantly trying to protect their states while at the same time enable delivery of critical services for the citizens they serve.”
NASCIO utilizes the annual voting of priorities to develop strategic areas of focus for the coming year, formulate new committees and working groups and plan NASCIO conference sessions and publications.
The Top 10 can be found on NASCIO’s website, www.NASCIO.org.
Contact
Meredith Ward
Director of Policy and Research
National Association of State Chief Information Officers
859.514.9209

NASCIO Releases State CIO Priorities for 2020: Cybersecurity Stays at the Top; Innovation Debuts

LEXINGTON, Ky., Wednesday, December 11—The National Association of State Chief Information Officers (NASCIO) today released the State CIO Top 10 for 2020. The Top 10 represents state technology leaders’ top policy and technology priorities for the coming year and reflect voting by 50 state CIOs. Cybersecurity remains the top priority for the seventh year running while innovation and transformation through technology is on the list for the first time. Customer relationship management moved up to number 5 (from number 7 in 2019) and legacy modernization made the list for the first time since 2017.

“It is not surprising that cybersecurity remains number one nor that cloud, optimization and digital government round out the top spots,” said Eric Boyette, NASCIO President and Secretary and Chief Information Officer for the State of North Carolina. “State CIOs are constantly trying to protect their states while at the same time enable delivery of critical services for the citizens they serve.”

NASCIO utilizes the annual voting of priorities to develop strategic areas of focus for the coming year, formulate new committees and working groups and plan NASCIO conference sessions and publications.

The Top 10 can be found on NASCIO’s website, www.NASCIO.org.

NASCIO Endorses DOTGOV Act of 2019

WASHINGTON, D.C., Monday, November 2, 2019 —The National Association of State Chief Information Officers (NASCIO) today endorsed S. 2749, the DOTGOV Act of 2019. Introduced by U.S. Senators Gary Peters (D-MI), Ron Johnson (R-WI), Amy Klobuchar (D-MN) and James Lankford (R-OK), the legislation takes serious steps to expand the adoption of the .gov domain in order to improve the cybersecurity of local  government websites. 

Specifically, the bipartisan bill would require the Department of Homeland Security to develop an outreach strategy to inform and support the migration to the .gov domain of local governments, as well as provide technical information on how to migrate online services to .gov. Additionally, the DOTGOV Act of 2019 authorizes the use of Homeland Security Grant funds as an allowable expense for the adoption of the .gov domain and further stipulates that the Director of the Cybersecurity and Infrastructure Security Agency may waive any fees associated with migration to .gov.

NASCIO President and North Carolina Secretary and State CIO Eric Boyette lauded the introduction of S. 2749 saying, “as local governments continue to be targets of a constant barrage of sophisticated cybersecurity and spoofing attacks, the .gov domain sends a message to the user that the domain is legitimate and secure. NASCIO has long advocated for the adoption of .gov domains and we greatly appreciate this legislative effort to provide assistance to vulnerable and under-resourced local governments.” 

The DOTGOV Act of 2019 was introduced in the United States Senate on October 30 and referred to the Senate Committee on Homeland Security and Governmental Affairs. More information on S. 2749 can be found HERE.

NASCIO Members and Conference Attendees Give Back to Nashville, Host City of the 2019 Annual Conference

LEXINGTON, Ky., October 29, 2019 — The National Association of State Chief Information Officers (NASCIO) provided a $9,374 donation to the Apprenti TN education and apprenticeship program. The program, a part of the Nashville Technology Council, has a mission of bridging the gap for segments of the population who have the aptitude to learn a technical skill but have not had the opportunity. Donations were collected during the NASCIO Annual Conference in Nashville through the Give Back program to thank the host community. NASCIO state, corporate and nonprofit members donated through individual contributions and NASCIO provided a matching donation.

Apprenti Tennessee, the first technology-focused apprenticeship program in Tennessee, is unlike internships or traditional job training options. Apprenti Tennessee combines paid on-the-job training and education with placement in highly skilled, salary-competitive occupations. The program works with the tech industry to identify mid-tier jobs ready to be filled by highly competent people regardless of educational background. Apprenti Tennessee actively recruits women, minorities, and veterans to aid in diversifying the tech industry, but everyone is eligible and encouraged to apply.

“The NTC Foundation is grateful for our Apprenti TN program to be the NASCIO 2019 Give Back recipient,” said Sandi Hoff, NTC Foundation Executive Director. “These donations will allow Apprenti TN to further identify the underemployed in our region who have the aptitude to learn a tech skill and provide them the opportunity to learn those skills and move into higher paying tech jobs.

To learn more about Apprenti Tennessee, visit https://technologycouncil.com/apprentitn/

NASCIO Honors Three Public Servants with State Technology Innovator Award

The National Association of State Chief Information Officers (NASCIO) presented the State Technology Innovator Award to three deserving public servants during the 2019 NASCIO Annual Conference in Nashville. The NASCIO State Technology Innovator Award honors outstanding state government employees who have made contributions to advance state technology policy through the promotion of best practices, adoption of new technologies and advancements in service delivery. Nominations were gathered from NASCIO members as well as non-members and selected by the NASCIO Executive Committee.

The following are the recipients of the 2019 NASCIO State Technology Innovator Award:

Nikhil Deshpande
Chief Digital Officer, State of Georgia

As Chief Digital Officer of Digital Services Georgia at the Georgia Technology Authority, Nikhil Deshpande leads the team responsible for managing Georgia.gov, the official online portal to Georgia state government, and Georgia GovHub, the state’s official publishing platform for delivering state-of-the-art, secure, accessible and compliant websites. Nikhil has spearheaded many initiatives including a state website rebranding initiative, ensuring the state’s websites meet the needs of constituents with disabilities and is responsible for Georgia being the first state to use responsive design technology on both its web portal and its enterprise publishing platform.

Tony Powell
Chief Information Officer, Department of Health, State of Florida

As the Florida Department of Health (FDOH) CIO, Tony Powell directs IT operations and modernization efforts across the department’s 400+ locations. Alongside peers from Florida and the greater U.S., Powell sought new ways to deliver consistent access to applications, provide dependable support and services, and ensure continuity of operations no matter the circumstances. Under Powell’s leadership, FDOH has adopted a multi-cloud and hybrid cloud approach for production workloads, non-production workloads and disaster recovery with encryption at rest and transport. The result is the ability to be nimble, adjust during disasters, operate when issues arise during day-to-day operations and provide maximum adaptability to meet all circumstances.

Tere Shade
Business Solutions Manager, State of Texas

Tere Shade is the Business Solutions Manager for the Department of Information Resources (DIR) Shared Technology Services (STS) Program in the State of Texas and oversaw the transformation of the STS program. Under her leadership, STS was able to establish a new service delivery system to support a shift from data center-driven environments to a broad host of managed IT service offerings available to eligible state agencies, city and county governments, higher education institutions and public school districts in the state of Texas. Additionally, she successfully led the September 2018 launch of the Outreach and Growth team, promoting the goal of integrating marketing automation, customer relationship management and IT service management systems. Her efforts have resulted in more than doubling the number of STS customers that now include approximately 150 cities, counties and public school districts in Texas.

NASCIO Announces Recipients for 2019 NASCIO State IT Recognition Awards

The National Association of State Chief Information Officers (NASCIO) today announced recipients for the State IT Recognition Awards. Projects and initiatives from NASCIO member states and territories were eligible for nomination. NASCIO members served as volunteer judges to review the over 130 submissions, narrowing the nominees down to finalists in each category.

NASCIO Awards Committee co-chairs, Denis Goulet, Commissioner for the State of New Hampshire, and Nelson Moe, Chief Information Officer for the Commonwealth of Virginia, praised the recipients and all states who submitted a project: “the recipients and submissions for this year’s awards are prime examples of how state IT can transform and improve the lives of the citizens we serve. We are proud to recognize them with this high honor.”

The award recipients showcase the use of information technology to address critical business problems, more easily connect citizens to their government, improve business processes and create new opportunities that improve the lives of citizens.

Award recipients for the 2019 State IT Recognition Awards are:

Business Process Innovations
State of Michigan: JobNet: Road to the Future

Cross-Boundary Collaboration & Partnerships
State of North Carolina: Improving Emergency Response Precision with the State Emergency Response Application

Cybersecurity
State of Ohio: Digital Identity: Providing a Secure Customer Experience

Data Management, Analytics & Visualization
State of Illinois: Winning Against Tax Fraud with Data Analytics

Digital Government: Government to Business
State of Minnesota: Preparing for Emergencies: Medical PreCheck & Locator App

Digital Government: Government to Citizen
State of North Carolina: Women, Infants and Children Benefits in the Mobile Application Age

Emerging & Innovative Technologies
State of Washington: Using UAS Technology in Collision and Crime Scene Reconstruction

Enterprise IT Management Initiatives
Commonwealth of Pennsylvania: Pennsylvania IT and HR Shared Services Transformation

Information Communications Technology (ICT) Innovations
State of California: Identification and Removal of Hazardous Materials During Wildfire Response

State CIO Office Special Recognition
State of Washington: Sexual Assault Kit Tracking System

To review all 2019 submissions and previous submissions from the past 31 years, visit the awards library: www.nascio.org/Awards/SIT

NASCIO Announces New CLC Leadership and Corporate Longevity Award Recipients

Today, the National Association of State Chief Information Officers (NASCIO) announced new leadership elected by its corporate members to serve as Chair and Co-Chair of the NASCIO Corporate Leadership Council (CLC). The CLC is comprised of dedicated NASCIO corporate members committed to utilizing private sector intellectual and financial resources to serve NASCIO and its members. CLC members promote information sharing among public and private-sector members, providing expertise to NASCIO issue focus areas and developing publications and projects.

The NASCIO corporate members have elected a new CLC Chair and Vice Chair for the 2019-2020 program year: Rick Webb (Accenture) will take the role as CLC Chair and Ron Baldwin (Deloitte) will be the CLC Vice Chair. The CLC Chair and Vice Chair hold an advisory seat on NASCIO's Executive Committee.

Additionally, NASCIO honored corporate members celebrating a longevity milestone this year. Corporations holding memberships in NASCIO for five years (and at 5-year intervals thereafter) are recognized during the annual conference.

NASCIO’s Corporate Longevity Award recipients for 2019 are:

25 years – Information Builders and Oracle
20 years – Deloitte
15 years – CDW-G and e.Republic
10 years – IDEMIA and Salesforce
5 years – Apptio, Compuware Corporation, EY, Forescout Technologies Inc., Integris Applied, KSM Consulting, Pure Storage, Security Mentor Inc., SHI International Corporation, Tanium and Veritas Technologies LLC

As State CIO Responsibilities Expand, Renewed Dedication to Customer Service Abounds

With heightened attention around improving the government experience, state technology leaders are instituting new measures to evaluate the effectiveness of agency programs, policy and operations. The 2019 State CIO Survey, The Responsive State CIO: Connecting to the Customer, takes a deep dive into how state IT leaders are targeting their responses to customer needs, in addition to managing the evolving IT responsibilities of state leaders. The survey was released by the National Association of State Chief Information Officers (NASCIO), Grant Thornton LLP and CompTIA. It includes responses from 49 state and territory CIOs on a range of issues, including two new topics for this year: customer relationship management and state and local collaboration.

“As NASCIO looks back and celebrates our 50th year, we are also looking forward to what the next 50 years will bring to state technology,” NASCIO Executive Director Doug Robinson commented. “The Responsive State CIO takes a look at the business models, processes, skills and roles the future state CIO will need.”

“In this 10th release of our State CIO Survey, we have highlighted the enhanced focus state CIOs are placing on being proactive in anticipating and responding to customer needs,” said Graeme Finley, principal with Grant Thornton’s Public Sector practice. “From establishing dedicated units to managing customer relationships to increasing the transparency in how they charge for services, CIOs are now more than ever treating strong customer relationships as vital to their success.”

“Much like the role of the CIO has evolved to a more customer service-focused approach, industry is also adapting to the changing responsibilities and focus of their CIO customers to better understand, anticipate and respond to their needs,” added Jordan Kroll, Director of Public Sector at CompTIA. “This survey provides vendor partners with a roadmap to better understand and respond to trends in the state IT marketplace and key barriers CIOs face in meeting the needs of their constituents and government agencies."

The 2019 State CIO Survey highlights CIO business models, IT cost management, workforce, cybersecurity, performance management, acquisition, cloud services, digital government, data management and analytics and emerging technologies. The complete report, The Responsive State CIO: Connecting to the Customer, is available on the NASCIO website (www.NASCIO.org).