NASCIO Recognizes Outstanding Achievements in State IT

LEXINGTON, Ky., Tuesday, August 19 — The National Association of State Chief Information Officers (NASCIO) has selected 33 IT initiatives in 11 categories as finalists for the State IT Recognition Awards. This year’s high quality of nominations shows that states continue to innovate and achieve great results.

This is NASCIO’s 26th consecutive year of honoring outstanding information technology achievements in the public sector. Finalists in NASCIO’s prestigious awards program were recently announced and one initiative in each category will be recognized at NASCIO’s upcoming Annual Conference in Nashville. Projects and initiatives from NASCIO member states, territories, and the District of Columbia were eligible for nomination, and finalists were selected by NASCIO’s Awards Committee from a field of more than 100 nominees.

“Being a part of the NASCIO awards process was a privilege and an honor,” said David Behen, CIO for the state of Michigan. “As co-chair of the Awards Committee, I can assure everyone that the winners of these coveted IT awards will be both deserving and hard earned. The selection process is sound and strong.”

“As a longtime NASCIO member, I always look forward to the awards process each year,” said Claire Bailey, CTO and Director for the state of Arkansas and Awards Committee co-chair. “I continue to be amazed by the innovation and leadership that is showcased in the submissions. All submissions illustrate the dedication across the states to improve access and delivery of government services. Congratulations to the award recipients and thanks to all who took part in this process.”

To ensure states can access the innovations and best practices of their peers, details about all the nominated projects are posted on NASCIO’s website at www.nascio.org/awards/sit

Awards finalists in the 2014 program are as follows:

Cross Boundary Collaboration and Partnerships
State of Ohio: Ohio Integrated Eligibility System
State of Oregon: Oregon Interoperability Service Project
Commonwealth of Massachusetts: Tracking Towards a Greener Tomorrow

Data, Information and Knowledge Management
State of North Carolina: Electronic Rounds Tracking System
State of Connecticut: ConneCT – Modernization of Client Service Delivery
State of Tennessee: Tennessee Controlled Substance Monitoring Database
State of Texas: TXMAP, Flex Version 2.0

Digital Government to Business (G2B)
State of Washington: Automatic Infrared Roadside Screening (AIRS) System
State of Oklahoma: Construction Project and Portfolio Management Tool Implementation
State of Oregon: Oregon Employer Portal Project

Digital Government to Citizen (G2C)
Commonwealth of Kentucky: kynect: Kentucky’s Healthcare Connection
State of New Mexico: Unemployment Insurance (UI) Tax & Claims System
State of Washington: Washington Healthplanfinder Facilitates Health Insurance Exchange

Enterprise IT Management Initiatives
State of California: California Highway Patrol Statewide CAD Replacement Project
State of Georgia: Desire2Learn Implementation
State of Michigan: Enterprise Portfolio Management Transforms State IT

Fast Track Solutions
State of California: Corpsmember Recruiting System (CoRe)
State of Connecticut: Expedited Licensing for Healthcare Providers
State of Missouri: Health Home Performance Enhancement through Novel Reuse of Syndromic Surveillance Data

Improving State Operations
State of Oklahoma: Docket Search and Investigative Reporting Suite of Services
Commonwealth of Virginia: Outside VDOT
Commonwealth of Pennsylvania: Posted and Bonded Roads Mobile App
Commonwealth of Massachusetts: Preventing Health Care Fraud

Information Communications Technology Innovations
State of California: Consolidated Patrol Vehicle Environment
State of Ohio: MARCS in School
Commonwealth of Pennsylvania: Automated Text Messaging of Outbound Communication for Child Support

Open Government Initiatives
State of Oregon: Centralized Public Meeting Notices Project

Cybersecurity
Commonwealth of Virginia: Barring Open Doors to Threats
State of Oregon: Oregon-Montana Disaster Recovery Phase I
Commonwealth of Pennsylvania: Portal Storm: A Cyber/Business Continuity Exercise

Special CIO Recognition Award
Commonwealth of Pennsylvania: IT Central
State of Michigan: MiPage
State of Texas: Texas Data Center Services Governance Model

Alliance Offers Insights into Transforming State Governments

LEXINGTON, Ky., Wednesday, July 9 — Today, seven national associations of state government officials released a report focusing on how to transform state government operations based on a collaborative approach with other state officials. The goal is to transform state government operations to be more efficient, high-performing and responsive to citizens. The report summarizes a March 28, 2014 Summit on Transforming State Governments from the Inside Out, which was jointly sponsored by seven associations that comprise the Alliance to Transform State Government Operations (The Alliance).

Members of the Alliance are the Association of Government Accountants (AGA), the National Association of State Budget Officers (NASBO), National Association of State Auditors Comptrollers and Treasurers (NASACT), National Association of State Chief Administrators (NASCA), National Association of State Chief Information Officers (NASCIO), National Association of State Personnel Executives (NASPE), and the National Association of State Procurements Officials (NASPO).

The Alliance’s challenge during the March 28 summit was to identify entirely new paths for state operations. Four areas for potential transformation were identified by the Alliance prior to the one-day summit: 
1. Human Capital/Workforce of the Future 
2. Consolidation/Optimization/ Rationalization 
3. Enterprise Management 
4. Business/Data Analytics and Predictive Analysis

After an overview of each focus area, facilitated discussions revolved around various ‘enablers’ for transformation — that is, factors that could be leveraged to help transformation to occur — as well as ‘barriers.’ Each section concluded with a broad framework of actions that could be taken to create transformation.

The positive energy and enthusiasm conveyed by participants was palpable as the Summit drew to a close. They achieved what they came to do; for each of the four focus areas, participants identified: key areas of state operations ripe for transformation, the relative priority, barriers and opportunities to address, and a framework of actions necessary to enhance the likelihood of transformation.

NASCIO President and Mississippi’s CIO and Executive Director, Craig Orgeron, attended the summit and said “NASCIO is pleased to contribute to the vital work of the Alliance. We believe information technology to be an indispensable tool in the transformation of state government, enabling effective and efficient state government business processes, providing opportunities to investigate alternative delivery models, and offering a collaborative venue to streamline citizen services."

Participants, on behalf of their respective associations, expressed eagerness to continue working together as an alliance on the four areas of transformation. They wanted to make sure the results of their work at the summit are shared with the members of their respective associations more broadly — starting with annual meetings and continuing with other activities such as educational webinars and special events. The Alliance’s first webinar – Best Practices for Addressing Today’s Human Capital Challenges – was conducted on June 25, 2014.

Read the report at by clicking the following link: www.agacgfm.org/AGA/ToolsResources/documents/Transforming-Gov-Summit-Report0714_F.pdf

Watch the webinar at www.youtube.com/watch?v=Z1qLqldACtM&feature=youtu.be

The summit was conducted by the Alliance with the support of founding sponsor Accenture, primary sponsor Deloitte, and supporting sponsors Oracle and VISA. The Alliance seeks to engage a broad-cross section of operational professionals in identifying pathways to transforming government. The Alliance is comprised of state officials responsible for the technology, financial management, services and human resources required to manage the government itself. These functional areas (and the supporting systems) are the lifeblood of governments and collectively, are the engine of government performance.

About NASCIO: NASCIO represents state chief information officers and information technology executives from the states, territories and the District of Columbia. NASCIO fosters government excellence through quality business practices, information management and technology policy. www.nascio.org.

About AGA: AGA is the member organization for financial professionals in govern¬ment. We lead and encourage change that benefits our field and all citizens. Our networking events, professional certification, publications and ongoing education help members build their skills and advance their careers.www.agacgfm.org.

About NASBO: For over 60 years, NASBO has been the professional membership organization for state budget and finance officers. As the chief financial advisors to our nation’s governors, NASBO members are influential decision makers in state government. NASBO is an independent, nonpartisan, nonprofit research and educational organization located in Washington, D.C.www.nasbo.org.

About NASCA: NASCA represents state chief administrators – public officials in charge of departments that provide support services to other state agencies. NASCA provides a forum to exchange informa¬tion and learn new ideas from each other and private partners. www.nasca.org.

About NASACT: NASACT is the professional organization for officials who have been elected or appointed to the offices of state auditor, state comptroller or state treasurer. www.nasact.org

About NASPE: NASPE provides a national leadership forum to advance state government human resources through the exchange of best practices, strategies and solutions. Primary members or the association are the states’ chief human resource management executive in the 50 state governments. www.naspe.net.

About NASPO: NASPO is a non-profit association dedi¬cated to strengthening the procurement community through education, research, and communication. It is made up of the directors of the central purchasing offices in each of the 50 states, the District of Columbia and the territories of the United States.www.naspo.org.

The States and FirstNet: An Early Look from the State CIOs

LEXINGTON, Ky., Wednesday, June 11 — When it comes to FirstNet, a nationwide high-speed wireless broadband network dedicated to public safety, state governments are taking divergent approaches to planning and varied strategies for engaging with federal and local partners according to a report released today by the National Association of State Chief Information Officers (NASCIO). The research report is based on the results of a survey of State CIOs that illustrates not only the ongoing planning around the network, but also the diverse approaches being employed by the states for engagement with local stakeholders, the federal FirstNet Authority, and even other states. It also shows a significant distribution in the maturity of state planning, ongoing outreach, and governance strategies. The report, The States and FirstNet: An Early Look from the State CIOs, is available at www.nascio.org/publications.

“Building a nationwide public safety communications network is going to require a tremendous amount of planning, negotiation, and collaboration across all levels of government,” said Darryl Ackley, co-chair of the NASCIO Broadband Committee and chief information officer for the state of New Mexico. “This report provides an early snapshot of how the states are approaching this extremely complex policy and infrastructure initiative.”

Some of NASCIO’s results were surprising, with almost a quarter of states not engaged in active stakeholder outreach, and more than half the states already collecting data they plan to utilize in their planning efforts. NASCIO also found that while over 70 percent of states appear to have a governance model in place and are turning towards actively engaging in planning and outreach with key stakeholders, some have aggressively moved ahead and have begun collecting data, while a handful are still working on initial governance and staffing concerns.

NASCIO Broadband Committee co-chair and state chief information officer for Wisconsin, David Cagigal said, “FirstNet is a major intergovernmental undertaking, with the need for states to do budgeting forecasts, infrastructure and technology planning, and education and outreach to potential users. How states approach this problem will have a significant bearing on whether we end up with a successful, sustainable model for this major national endeavor.”

When the Middle Class Tax Relief and Job Creation Act was signed into law in February 2012, it created the First Responder Network Authority (FirstNet)—tasked with building, operating and maintaining the first high-speed, nationwide wireless broadband network dedicated to public safety in conjunction with the states. FirstNet will provide a single interoperable platform for emergency and daily public safety communications, fulfilling one of the last outstanding recommendations of the 9/11 Commission.

States and Open Data: From Museum to Market Place – What’s next?

LEXINGTON, Ky., Thursday, May 22 — NASCIO takes a look at what has occurred across the states since NASCIO’s Call to Action on open data was released in 2009. Actually, the results are pretty outstanding. Open data initiatives are advancing at all levels of government in the United States and globally. States and local governments have partnered with industry to create innovative capabilities in delivering data to consumers. Those consumers include citizens and business but also government. This latest report examines progress in open data and presents recommendations for continuing to move forward. The report is available at www.nascio.org/publications.

“Government data is in demand and a principle consumer of that data is government itself. Open data is many things and contributes to many goals within state government. One of the most significant outcomes we’re seeing is the sharing of data across state agencies and across jurisdictions. That can enable cross agency and cross jurisdiction coordination and orchestration which in turn leads to more effective delivery of state government services,” said Carolyn Parnell, co-chair of the NASCIO Enterprise Architecture & Governance Committee and chief information officer for the state of Minnesota. “In Minnesota, we see great potential in proactive management of data and open data. That conviction has led our strategy for designing effective open data governance.”

“We’re continually looking at outcomes. Most important are outcomes for citizens and the positive impact we can make on their lives,” said Tony Encinias, co-chair for the NASCIO Enterprise Architecture & Governance Committee and chief information officer for the Commonwealth of Pennsylvania. “Among the many outcomes possible with open data is connecting with our citizens. Providing them with channels for engaging with government, having influence on what government does and how it does it.”

McClure Honored with the NASCIO Technology Champion Award

LEXINGTON, Ky., Thursday, May 8, 2014 — The National Association of State Chief Information Officers (NASCIO) has awarded David McClure, associate administrator, citizen services and innovative technologies, U.S. General Services Administration, with the association’s 2014 NASCIO Technology Champion (NTC) award. McClure received recognition for his outstanding contributions promoting government performance excellence through sound information technology solutions, policies and practice during the 2014 NASCIO Midyear Conference in Baltimore, Md.

“It is my honor to present Dave with NASCIO’s prestigious NTC award, said Craig Orgeron, NASCIO president and Mississippi CIO. “Each year NASCIO recognizes an individual who has demonstrated a clear understanding for the fundamental and transformational role that IT can play in efficient and effective government operations and Dave is more than deserving of this recognition.”

McClure has been one of the most active and influential participants in the development and implementation of advanced technology in government for over three decades. In addition to working with the White House and Office of Management and Budget to implement the administration’s open government, digital strategy and information technology efficiency programs, he serves on the federal CIO Council Executive Committee and the Federal Digital Services Advisory Group. In addition, he regularly included NASCIO and state CIOs in federal IT policy discussions and opportunities for collaboration.

State CIOs Urge Collaboration on Cybersecurity and Broadband at NASCIO Fly-In

WASHINGTON, D.C. Wednesday, May 7, 2014 –Today NASCIO’s members told federal officials that there is a critical need to broaden and mature their efforts to secure public sector IT infrastructure, incentivize collaboration on broadband services for schools and libraries, and build upon initial engagement regarding the planned nationwide public safety broadband network known as FirstNet. Over 50 State CIOs and state technology policy officials participated in NASCIO’s 2014 D.C. Fly-In, meeting with federal officials and key stakeholders on national issues that impact state IT services.

NASCIO members discussed the need for state and federal authorities to continue mature collaborative efforts to defend public networks against hackers and other cyber threats. Department of Homeland Security (DHS) Deputy Assistant Secretary Roberta “Bobbie” Stempfley and National Institute for Standards and Technology (NIST) Acting Chief of the Computer Security Division Matthew Scholl provided an overview of the cybersecurity framework and current efforts to promote its adoption.
“DHS and NIST have been excellent partners in the development of the cybersecurity framework. Now comes the hard work: ensuring it is used to promote enterprise approaches to cybersecurity in the states rather than as a checklist for compliance,” said Craig Orgeron, NASCIO President and Mississippi chief information officer and executive director.

In addition, Department of Justice’s J. Patrick McCreary, associate deputy director, Bureau of Justice Assistance (BJA), announced a partnership between NASCIO and the agency on Cybersecurity Disruption Response Planning and Cyber Threat Analytics.

State CIOs kicked off the day by meeting with Federal Communications Commissioner Jessica Rosenworcel. The conversation focused on providing broadband to schools and libraries, and enacting reforms to the E-rate program that helps provide resources for high speed broadband.

State CIOs also met with FirstNet Board Member Teri Takai and Deputy General Manager for FirstNet TJ Kennedy to discuss next steps between states and the FirstNet Authority in building a nationwide public safety broadband network. Creating an interoperable public safety communications network remains an unfulfilled recommendation of the 9/11 commission over a decade after the commission pointed out this significant gap in our homeland security. 

NASCIO strives to improve federal policy to ensure citizens receive secure, effective, and efficient IT services from their governments. As a key facet of NASCIO’s advocacy and government affairs outreach, the annual D.C. Fly-In establishes and strengthens relationships between NASCIO’s members and their federal partners. The goal is to engage key federal officials on NASCIO’s priority policy concerns and reinforce recognition of NASCIO as the primary resource for federal policy makers on state information technology issues.

NASCIO Executive Committee Member Sills Appointed to U.S. Global Advisory Committee

LEXINGTON, Ky., Tuesday, April 15 – The National Association of State Chief Information Officer’s (NASCIO) is honored to announce that Jim Sills, NASCIO Executive Committee Director and Delaware Cabinet Secretary and CIO, was appointed to serve as the new NASCIO representative to the Global Justice Information Sharing Initiative (Global) Advisory Committee (GAC). Representing NASCIO, state CIOs have served on Global for more than a dozen years.

GAC operates under the support and leadership auspices of the Bureau of Justice Assistance (BJA), Office of Justice Programs (OJP), U.S. Department of Justice (DOJ). Sills will serve alongside more than 30 independent organizations spanning the spectrum of justice- and public safety-interested constituencies. Member organizations participate in Global out of shared responsibility and a shared belief that, together, they can bring about positive change in interorganizational communication and data sharing. 

“It’s an honor to be appointed to serve on the GAC,” said Sills. “I look forward to learning from other members, and sharing some insights and best practices on technologies, such as cloud, mobile, security, and business intelligence. As the NASCIO representative, it’s my goal to help drive the conversation on how to improve data sharing among this outstanding group of federal criminal justice and public partners.”

The GAC advises the nation’s highest-ranking law enforcement officer—the U.S. Attorney General—on information sharing issues. The GAC also assists member organizations and the people they serve through a series of important initiatives, making the Committee a critical voice across all justice-interested disciplines, at every level of government. Global recommends the development and promulgation of technology standards and architectures such as the National Information Exchange Model (NIEM). NASCIO is an ardent supporter of NIEM and advocates for its adoptions at the state and local level. See NASCIO’s statement of support here.

Cloud Procurement: Before You Sign on the Dotted Line

The National Association of State Chief Information Officers (NASCIO) has released an issue brief focusing on state cloud procurement. The NASCIO Procurement Modernization Committee, in partnership with TechAmerica and the National Association of State Procurement Officials, continue to focus on state IT procurement reforms and highlight best practices at the state level. The publication, “Capitals in the Clouds Part VI: Cloud Procurement: From Solicitation to Signing,” is now available at https://www.nascio.org/publications/

As first reported in the NASCIO/TechAmerica/Grant Thornton 2013 State CIO Survey, The Enterprise Imperative: Leading Through Governance, Portfolio Management, and Collaboration, states continue to turn to cloud solutions, with services such as email and storage remaining the most popular. In fact, 74 percent of respondents said their state has some applications in the cloud.

Alex Pettit, co-chair of the NASCIO Procurement Modernization Committee and chief information officer for the state of Oregon said, “In just a few short years, cloud offerings have become one of the most popular ways CIOs can procure services for their states. With these new services come procurement challenges that CIOs must address.”

For several years now, NASCIO has discussed the transition in the state information technology environment as state CIOs sought new approaches to traditional delivery models. The recession prompted state leaders to examine new approaches and leverage technology opportunities. The use of cloud services by state government is the most obvious manifestation of this transition. In 2011, NASCIO launched its “Capitals in the Clouds” series on this topic. Three years later, states continue to investigate and to leverage cloud solutions, software as a service (SaaS) and infrastructure as a service, with services such as email and data storage remaining the most popular.

Gale Given, co-chair of the NASCIO Procurement Modernization Committee and chief information officer for the state of West Virginia said, “Embracing cloud services within states shows an eye-opening shift in how states procure information technology services and products. Adapting to this change won’t happen overnight.”

May we split the check please? Sharing Costs in Cross Jurisdictional Collaboratives

LEXINGTON, Ky., Wednesday, March 5, 2014 — States and local government are joining up to save money and leverage economies of scale in operations to deliver better government services. The recipe for successful cross-jurisdictional collaborations have been explored by NASCIO in its report titled, “What Makes Collaborative Initiatives Work?” Often the primary incentive to forming a collaborative is cost sharing. NASCIO continues to build its portfolio of publications and references with a new release highlighting cost sharing. A list of essential design elements for cost sharing is presented along with examples of successful collaboratives. The publication is available at www.nascio.org/publications

“NASCIO is a strong proponent for cross jurisdictional collaboratives. We believe collaborative arrangements will be successful if they are starting with the right vision and then develop an architecture that is deliberately designed to support that vision. One of the foundational elements of that architecture is cost sharing,” said Calvin Rhodes, co-chair of the NASCIO Cross-Jurisdictional Collaboration working group and chief information officer for the state of Georgia.

Cost sharing must be designed for sustainability, anticipating ongoing change. That change will include changes in demands for services. That demand includes demand for new services as well as changing demands for existing services. There may be changes in costs along the entire supply chain, and there may be new methods for delivering services. These dynamics require an ongoing discipline or process for anticipation, evaluation and implementation of necessary changes to maintain an equitable and effective cost sharing model.

“The most effective collaboratives are arrangements that are successful at partnering. That partnering aspect requires understanding the motivations and needs of the member organizations,” said Brenda Decker, co-chair for the NASCIO Cross-Jurisdictional Collaboration working group and chief information officer for the state of Nebraska. “Those member needs are often met through non-financial contributions. An effective collaborative and an effective cost sharing model for supporting it will account for a variety of member contributions including in-kind contributions. We maintain a state-wide or often regional view of economics when we develop these types of comprehensive cost sharing models. A great example of partnering is our Network Nebraska Cost Recovery Model which is highlighted in this report.”

NASCIO Member Appointed to U.S. Department of the Interior’s National Geospatial Advisory Committee

LEXINGTON, Ky., Tuesday, March 4, 2014 — the National Association of State Chief Information Officers (NASCIO) announced that Steven Emanuel, New Jersey’s chief information officer and NASCIO member, was appointed to the National Geospatial Advisory Committee.

Emanuel is among 17 new and continuing members to the National Geospatial Advisory Committee (NGAC), appointed by the Secretary of the Interior, Sally Jewell. The advisory committee provides recommendations on geospatial policy and management issues to the Federal Geographic Data Committee, the interagency executive group responsible for providing leadership and direction in federal geospatial programs.

“I am honored to be appointed to the National Geospatial Advisory Committee representing the state CIO community,” said Steven Emanuel, chief information officer, state of New Jersey.

The NGAC includes up to 30 members, selected to achieve a balanced representation of the varied interests associated with geospatial programs and technology. NGAC members are appointed to serve staggered terms on the committee. Additional information about the NGAC, including a complete list of the committee members, is available at www.fgdc.gov/ngac