The 2024 State CIO Survey: Building Blocks of the Next Generation CIO

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The 2024 NASCIO State CIO Survey includes responses from 49 state chief information officers to questions on nine topics. This year’s survey includes a dive into how states are using generative artificial intelligence, accelerating digital government services and evolving identity and access management. The report also includes information on service delivery and it seems that consolidation and centralization aren’t going anywhere soon with CIOs reporting that they are delivering services to agencies by consolidation of infrastructure, consolidation of services and centralization of information technology project management. Finally, as it seems technology is a part of every state initiative these days, the survey digs into the technology acquisition process and how states define a technology procurement.

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2024 Deloitte-NASCIO Cybersecurity Study

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As information has become ever more central to how government functions, the role of the state chief information security officer (CISO) has continued to grow in importance. This year’s survey, which includes responses from CISOs in all 50 states and the District of Columbia, reflects a more sophisticated—and dangerous—cyber threat environment. Moreover, the emergence of AI and Generative AI as critical technologies present opportunities as well as new risks for states seeking to keep data secure.

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Data Quality – Vital to Optimizing GenAI: A survey of State Chief Information Officers and Chief Data Officers

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NASCIO and EY conducted a study during 2024 on the topic of data quality.  This study included an online survey and detailed individual interviews of state and territorial chief information officers and chief data officers.  CIOs and CDOs have long recognized the importance of data quality. With the advent of GenAI data quality becomes even more critical to state government. This publication includes recommendations for state CIOs and CDOs around managing data quality, including providing data literacy training to the government workforce and implementing formal data governance policies.

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Related Resource 

Recap of the Data Quality – Vital to Optimizing GenAI: A survey of State Chief Information Officers and Chief Data Officers Report

What's on the State and Local IT Radar for the Next Six Months?

What’s on the State and Local IT Radar for the Next Six Months?

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The audience is in the driver’s seat for this webinar as we take your questions on the latest trends impacting state and local government CIOs:

  • What are the areas of focus of IT executives for the rest of 2024?
  • What’s the latest on budgeting, operational and management priorities for state and local IT?
  • What works, and what doesn’t, when it comes to building effective partnerships and strategies for collaboration and innovation between government and the vendor community?
  • What should CIOs should be considering as they meet with policy leaders and internal customers on the deployment of AI for government services grows?

Taking Your Questions: 

• Doug Robinson, Executive Director, National Association of State Chief Information Officers (NASCIO)

• Alan Shark, Executive Director, Public Technology Institute (PTI)

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Revolutionizing Assistance: How States Can Improve Generative AI’s Role in Disability Empowerment

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The emergence of GenAI has created a unique opportunity for state technology leaders to improve accessibility for disabled people in the workforce and their state populations. This publication outlines current use cases for increasing accessibility through GenAI, the limitations of GenAI in these situations and provides key recommendations to maximize the use of GenAI as an innovative tool in expanding access to the world for everyone.

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Generative Artificial Intelligence and its Impact on State Government IT Workforces

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NASCIO and McKinsey & Company released this publication which was conducted to better understand the current state and plans for the rollout of generative artificial intelligence (GenAI) in state governments across the US, focusing on workforce implications and challenges. In February and March 2024, 49 state chief information officers (CIOs) responded to our survey, and we followed up by interviewing many of these CIOs to explore insights arising from the survey. With policy guardrails in place, and many pilots underway or complete, now is the time for states to move into the scaling phase to realize the benefits of GenAI.

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The Shifting Privacy Paradigm: State Chief Privacy Officers’ Evolving Roles and Persistent Realities

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This report is the result of a survey of 17 state chief privacy officers in the first quarter of 2024 and is an update to the previous surveys in 2019 and 2022. The report covers how the role is structured, responsibilities of state CPOs, challenges, resources needed, the CPO role in artificial intelligence and procurement and more. We also offer recommendations for states looking to create or build on the CPO role and share advice from current state CPOs.

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Data Literacy Within State Government: Building a Knowledgeable Workforce That Knows How to Use Data for Better Decisions

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Data literacy is an important capability for all state employees. The growing interest and use of generative artificial intelligence software puts even more emphasis on this important capability across the state organization.  Data quality and data literacy are tightly coupled capabilities. This short document highlights the issues and recommendations for moving forward with a state government data literacy program.

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2024 State and Local Technology Forecast

2024 Technology Forecast for State and Local IT: Cloudy Skies With a Mix of Modernization and a Lot of AI

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NASCIO and PTI present our annual preview of the issues and priorities that will impact state and local government IT in the coming year. We will explore the trends, pain points, as well as opportunities that promise to make 2024 an exciting year for the government IT community.

The forecast webinar will highlight key findings from NASCIO and PTI research, based on surveys, interviews with technology executives, and what we are hearing from our private sector partners. The intent: to provide participants with a picture of state and local government IT in 2024 – and beyond.

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State CIO Top Ten Policy and Technology Priorities for 2024

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NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.

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