The State CIO Operating Model: Leveraging the Power of the Four Forces

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This paper is the next in our NASCIO series “CIO as Broker.”  We delve further into the dynamics of the Four Forces that form the foundation for the Government Change Framework developed by Integris Applied.

These Four Forces greatly influence what the state CIO develops in the way of business and technologies strategies which are represented in the annual state CIO Top Ten priority strategies, policy issues and management processes.  The Four Forces actually have a bidirectional nature in that the state CIO will also leverage these Four Forces in developing approaches for achieving positive citizen outcomes.  The particular actions that any state CIO actually takes depend on the state CIO strategy being pursued and the specific dynamics of the Four Forces that exist within a particular state government.

We provide two examples or cast studies using two of the 2020 Top Ten priorities.  These include priority #2 – digital government and priority #5 – customer relationship management.

Accompanying this report is a webcast of a discussion of these concepts with two state CIOs.  Mike Leahy, CIO for the State of Maryland, and Todd Kimbriel, former CIO for the State of Texas.

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This webcast presents a discussion of how our state CIO panelists have addressed the business and technology challenges during COVID-19. The discussion includes strategies that recognize and leverage the Four Forces of Government Change Management. Join us to hear valuable insights presented by these state policy leaders as state government continues to address the current COVID-19 epidemic and plans to move forward to be prepared for post-COVID-19. Hosted by Eric Sweden, Program Director, Enterprise Architecture & Governance, NASCIO and facilitated by Patrick Moore, Managing Director, Integris Applied, Inc.

 

The Path Forward: Life and Work After COVID-19

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Session from the NASCIO 2020 Midyear Webcast Series

Panel: Mike Hussey, CIO, UT | Calvin Rhodes, CIO, GA | Ervan Rodgers, CIO, OH | Rob Atkinson, President, Information Technology and Innovation Foundation (ITIF)

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Not Business as Usual: Technology and Process Innovations

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Session from the NASCIO 2020 Midyear Webcast Series

Panel: Michael Leahy, CIO, MD | Nelson Moe, CIO, VA | Ed Toner, CIO, NE | Jeff Wann, CIO, MO

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Stronger Together: State & Local Cybersecurity Collaboration

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Session from the NASCIO 2020 Midyear Webcast Series

Panel: Maria Thompson, State Chief Risk Officer, NC | Randy Cress, CIO, Rowan County, NC | Maggie Brunner, Program Director, National Governors Association (NGA) | Meredith Ward, Director of Policy & Research, NASCIO

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The State CIO Experience: Perspectives on COVID-19

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Session from the NASCIO 2020 Midyear Webcast Series

Panel: Stephanie Dedmon, CIO, TN | Jim Weaver, CIO, WA | Curtis Wood, CIO, MA

(includes welcome remarks by NASCIO President Denis Goulet, Commissioner, New Hampshire)

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Technology Forecast 2020: What State and Local Government Technology Officials Can Expect (webinar)

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This popular, annual webinar, presented by PTI and NASCIO, provides an overview of the pressing technology issues that will be impacting state and local governments for the coming year.

Doug Robinson, Executive Director, NASCIO, and Alan Shark, Executive Director, PTI will share their views of the technology landscape based on recent research activities and conversations with state and local government technology leaders.

NASCIO’s Slide Deck | PTI’s Slide Deck

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Ask the Executive Directors: NASCIO and PTI Address the State and Local Government Technology Landscape

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During this interactive webinar, Doug Robinson, Executive Director of NASCIO, and Alan Shark, Executive Director of PTI shared their views with regards to the state and local government technology landscape while answering questions submitted by attendees during the Q & A portion.

View NASCIO’s Slide Deck  |  View PTI’s Slide Deck

Watch the Recording 

Technology Forecast 2019: What State and Local Government Technology Officials Can Expect

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For this popular annual event, the NASCIO and PTI executive directors came together to provide their perspectives and commentary on the information technology priorities, trends and issues that will be impacting state and local governments for the coming year.

Click here for NASCIO’s slide deck. Click here for PTI’s slide deck.

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Highlights from the 2018 Deloitte-NASCIO Cyber Study

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The 2018 Deloitte-NASCIO Cyber Study, the 5th biennial study, has been referred to as the most “comprehensive study of state-level cybersecurity spending” (White House FY19 Budget Request). The 2018 study, in which all 50 state CISOs participated, highlights perspectives and insights surrounding cybersecurity from state CISOs.

This webinar highlighted the study’s three bold plays, which are recommendations for state CISOs and CIOs to disrupt the status quo, and data from this year’s study on state cybersecurity budgets, talent and cyber threats.

Click here to see the full slide deck from the webinar.

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Walleyes, Whales & Cybersecurity

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The walleye is South Dakota’s state fish. The opportunity to catch this delicious and challenging sport fish draws many South Dakotans and tourists to the clear, blue waters across the state. Email phishing, on the other hand, is akin to the silver (flying) carp. In the best-case scenario, it is a nuisance, worst case it is very dangerous. Learn how the state of South Dakota educates and trains staff and elected officials from the threatening aspects of email phishing.

Click here to see the full slide deck from the webinar.

Watch the Recording