Your AI Blueprint: 12 Key Considerations as States Develop Their Artificial Intelligence Roadmaps

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With the mass availability of generative AI (GenAI) tools and large language models in 2023, states are updating or creating new policies and road maps for artificial intelligence (AI). As AI becomes increasingly integrated into the technology infrastructure of government agencies, an AI roadmap will emerge as an indispensable tool for states in the months and years ahead.

This three-page document is a blueprint for states to use as they develop their AI roadmaps in the year ahead and includes 12 essential considerations to incorporate. The third page includes resources including examples of state executive orders, generative AI policies, other government resources.

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Recap of Capitals in the Cloud Part II: Changing the Cloud Conversation

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This webcast is a candid conversation with a panel of state CIOs discussing the results from the 2023 Accenture and NASCIO study, “Changing the Cloud Conversation.”

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Related Resource
Capitals in the Cloud Part II: Changing the Cloud Conversation (2023 publication)
Recap of the 2021 NASCIO and Accenture Report: “A Fresh Look: Capitals in the Clouds” (2021 webcast)
A Fresh Look: Capital in the Clouds (2021 publication)

 

 

What is a Statewide Digital Accessibility Coordinator and Why Does Your State Need One?

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This primer outlines the roles and responsibilities of a statewide digital accessibility coordinator role (commonly referred to as chief information technology (IT) accessibility officer, chief information accessibility officer and other titles.), why it’s important and advice for states who do not have such a role.

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Related Podcast

NASCIO Voices: How to Build a Culture of Accessibility with Jay Wyant

Insights from the World of Public Sector Leadership: The 2023 State CIO Survey

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Explore the priorities, perspectives, issues and trends reported by state CIOs. The 2023 State CIO Survey provides insights into the role of state CIO, including key relationships, business trends and critical policy areas.

Session at the NASCIO 2023 Annual Conference

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The 2023 State CIO Survey: The Force of Automation and the Reality of Modernization

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The 2023 State CIO Survey covers evergreen topics like cybersecurity, emerging technology, cloud, legacy modernization and data management and also includes some topics with a new angle—some that we might have covered before, but we tried to put a new spin on the questions asked. The report also includes questions on workforce in many of its sections. Workforce challenges, including continuity of leadership, have and continue to have an impact on the state CIO’s ability to deliver services both now and in the future. There is also a focus on automation and, based on trending adoption, we anticipate further utilization of automation tools and services to streamline business processes; enhance digital citizen experience; and strengthen states’ cybersecurity posture.

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Creating a Citizen-Centric Digital Experience

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In 2001, NASCIO issued a guide to states on digital government. This year’s NASCIO presidential initiative evaluated what progress has been made toward making digital government a reality across the states and territories since that initial report.

This session will present what we’ve learned, the drivers and challenges for delivering a digital citizen experience, recommendations for advancing digital capabilities and what state CIOs see as the future of digital state government.

Session at the NASCIO 2023 Annual Conference

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Fireside Chat: The Future Role of the State CIO Organization

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State CIO offices, along with the rest of the world, have seen dramatic change in the past 5 years. What will the future role of the CIO office look like? CIOs will likely continue to drive strategic direction and implement increased digital services, but the impact of potential disruptions like outsourcing and workforce gaps will remain. And, it is unknown the extent of the impact of Generative AI and other yet-to-be created technologies will be.

Session at the NASCIO 2023 Annual Conference

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Capitals in the Cloud Part II: Changing the Cloud Conversation

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This report is a second in a series on the maturity of state government employment of cloud capabilities.  As one state CIO stated, “Cloud is becoming the water we swim in.” The first in the series by NASCIO and Accenture was published in 2021 and created a baseline for evaluating the maturity of cloud adoption across state governments. This second report present longitudinal analysis, presents the patterns of success and presents recommendations for overcoming persistent barriers to change related what is no longer an emerging technology. Cloud services is where breakthrough innovations and transformation are taking place.

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Related Resource

A Fresh Look: Capital in the Clouds (2001 publication)

Preparing for Future Shocks in State Government: State CIOs Play an Important and Expanding Role in Resilience

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State CIOs face a range of issues that could test the resilience of their states, their teams and themselves —from future public health crises and cyber threats to climate change, workforce shortages and disruptive new technologies. In this new report from NASCIO, the Center for Digital Government and IBM, these issues are explored and CIOs give insight on how they are facing these challenges.

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Creating A Citizen Centric Digital Experience: How Far Have We Come?

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This report is the culmination of some fairly extensive research, a survey of state CIOs, and interviews.  This was created as a NASCIO President’s Initiative for 2023. The report is anchored in a ground breaking report on digital government published by NASCIO in 2001. The 2023 report evaluates what progress has been made toward making digital government a reality across the states and territories since that initial report in 2001.

This report presents what we’ve learned, the drivers and challenges for delivering a digital citizen experience, recommendations for advancing digital capabilities and what state CIOs see as the future of digital state government.

We recommend the reader also view the report and video that were published in 2001. And, ask yourself, “what progress have we made since 2001?” We think you’ll agree with our assessment. We have made very good progress and now we have more aspirations that have changed a bit based on what has worked and what hasn’t worked.

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